Customer Care

View our passport information, including our Passport Guide, here.

Passport renewals are required to be submitted by mail directly to the U.S. Department of State, if you meet the following requirements: 

• You possess a passport that is not more than five (5) years past the expiration date, and  

• You were at least 16 years of age when it was issued 

If you qualify, please complete the DS-82 Form and return it to the address listed on the form. For more information on passport renewals, click here.

Yes, we do, from 8:00 AM to 4:30 PM, Monday – Friday.

Please click here for information regarding marriage license and ceremonies 

Book an appointment with our Recording Division for Marriage, Passport, or other Recording services here.

Click here for our Traffic Division FAQs and to access our provider list.

All forms can be accessed in our Forms Library.

The following persons, upon written request, may be excused from jury service:

(Please Use the E-Response to submit your request.)

• Expectant mothers.
• Women who have given birth within 6 months prior to the reporting date on the summons.
• A parent, who is not employed full time, and has custody of a child under 6 years of age.
• A person who was summoned and who reported as a prospective juror in this county within the previous year.
• A person 70 years of age or older.
• A person responsible for the care of another who because of mental or physical incapacity is incapable of caring for their self.
• A full-time federal, state or local law enforcement officer
• A presiding judge may, in his/her discretion, excuse a person showing evidence of hardship, extreme inconvenience or public necessity.
• A presiding judge may, in his/her discretion, excuse a practicing attorney, a practicing physician or a person who is physically infirm from jury service. A deaf or hearing-impaired individual may not be excluded from service on a trial jury solely on the basis of hearing impairment if that person wishes to serve. However, the presiding judge may find that consideration of the evidence to be presented requires auditory discrimination or that the timely progression of the trial will be considerably affected.

The following persons have a mandatory disqualification from jury service, upon written request:

• Any convicted felon, civil rights not restored.
• Any person currently under prosecution for any crime.
• Any person no longer residing in St Johns County.

All request forms should be mailed, faxed or emailed to the Jury Coordinator. For more information, visit our jury duty information page here.

A court continuance form must be completed and submitted to the Judge for review. Please contact Customer Care at (904) 819-3600 to obtain the proper form. 

Click here for more information about our Civil Division’s eviction process. 

Yes, please visit (FL Courts E-Filing Portal) and create a free account to submit documents electronically. 

Click here to go to make a payment.

Please visit flcourts.gov for family law forms. 

All available forms for civil cases can be found here.

You may contact St. Johns County Legal Aid at (904) 827-9921.

You can click here and search your case to obtain your court date or contact Customer Care at (904) 819-3600. 

All forms can be accessed in our Forms Library.

You need to complete the Notice of Change of Mailing Address and submit it to your case.

All forms can be accessed in our Forms Library.

You can view your documents online by clicking here or complete the Records Request form and submit it to our office. More information about public records is available here.

Information regarding Seal and Expunge can be found here.