Career Development Program - St. Johns County Clerk of Court

Master Clerk Training and Development Program

Master Clerk is a transparent and predictable career development program for clerks of the St. Johns County Clerk of the Circuit Court and Comptroller’s office. All Clerk training and testing is done in-house and entry-level positions do not require previous experience.

Positions that fall under the Master Clerk program start at $15.02 an hour. On-the-job training is provided by our highly qualified staff.

Master Clerk Program Levels

Master Clerk is comprised of two career paths: Supervisory and Non-Supervisory. A new clerk will begin as an Apprentice Clerk, regardless of the path. A clerk may choose to maintain a level of Certified Clerk or to advance through either the Supervisory or Non-Supervisory paths.

Non-Supervisory Requirements and Responsibilities

Program Level	Requirements	Duties
Apprentice Clerk	No prior experience required	Learning basics of office and responsibilities
Deputy Clerk	Pass deputization testing and take oath. Approximately 3 months in the Clerk’s office is required.	Complete duties with oversight. Progress to achieve certification.
Certified Clerk	Pass certification test for position after 6 months in the Clerk’s office.	Operate independently/efficiently in department without supervision.
Senior Clerk	Certified in every department within the division. Successful completion of interview process. 5 years of experience required.	Division subject matter expert/mentor. Support daily duties. Works with Director/Supervisor on training and morale. Trains Apprentice/Deputy Clerks. Ensures standard operating procedures and Florida statutes are followed.
Master Clerk	Achieve Senior Clerk level for each division within Court/Non-Court area. Successful completion of interview process. 20 years of experience required.	Subject matter expert/mentor. Partner with Chief of Operations on training, morale and personnel. Ensures standard operating procedures and Florida statutes are followed.

Supervisory Requirements and Responsibilities

Program Level	Requirements	Duties
Supervisor	Director/Supervisor approval. Successful completion of interview process. 3 years experience required.	Leads assigned operations and clerks.
Director	Completion of Supervisory-level Leadership Academy. Successful completion of interview process. 7 years of experience required.	Leads division. Advocates needs to leadership. Liaisons with stakeholders.
Chief	Completion of Director-level leadership training. Successful completion of interview process.	Leads divisions. Monitors budget and personnel needs. Builds relationships across organization and outside stakeholders.

Leadership Development Program
The Leadership Development Trainings will be administered by Dr. Joel Bolante, Flagler College. The purpose is to provide training on the fundamentals of leadership and supervision to Directors, Supervisor and Chiefs within the St. Johns County Clerk of the Circuit Court and Comptroller’s Office. The information provided in these trainings is based on empirical and scholarly research coupled with practical experience and knowledge on the topics of leadership and supervision.

Leadership Development Program

The Leadership Development Trainings will be administered by Dr. Joel Bolante, Flagler College. The purpose is to provide training on the fundamentals of leadership and supervision to Directors, Supervisor and Chiefs within the St. Johns County Clerk of the Circuit Court and Comptroller’s Office. The information provided in these trainings is based on empirical and scholarly research coupled with practical experience and knowledge on the topics of leadership and supervision.