Records Frequently Asked Questions

1Do you have a public access terminal?
Yes - public terminals are available. 
2Is full date of birth available?
Full date of birth is available on criminal cases. Only the year of birth is available on traffic cases on the search menu.
3Do you provide a Users Guide or Users Manual for your website?
Not needed. The website is intuitive and there are sufficient instructions on the website.
4Is sentencing information available?
Yes, click on the charges tab.
5Are the gradings (felony, misdemeanor, etc.) provided for all charges, including the original and amended?
Yes, levels and degrees are listed.
6Are both Original and Amended charges listed?
Yes. The charge phases can be found on the charges tab.
7Does your website list Violation of Probation on your cases?
Yes.
8Does your website have dismissed cases?
Yes.
9Does your website have active warrants or warrant information?
We do not display active warrants information.
10If your website is having technical issues or is down, will there be a message indicating so, or will we get an error message when we try to search a name?
If we know ahead of time, we will try to post on the main website. If the site is down, you'll get a "page not found" error - you won't be able to search.
11Is your website available 24 hours? Does your website have scheduled maintenance?
Yes, the website is available 24 hours. On rare occasions access is down due to unexpected maintenance, power failures or network issues.
12Is your website considered real time or how often is it updated?
Searches are real time.
13Does your website have felony, misdemeanor, civil and traffic cases available?

Yes: https://apps.stjohnsclerk.com/benchmark - this option let's you search for all types, or you can specify which case type.

14Can you tell me how far back the criminal and civil records go on your website?
Criminal records go back approx. 20+ years. Some further if they were active when we went on computerized record keeping. Civil since approx 1984.